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Do you provide weekly service for pools that you didn’t build
Yes. Years ago, we only serviced the pools that we built because we didn’t want other service companies to mess them up. Now, we provide the same high-quality, life-extending care for pools that we didn’t build. We use the same level of care repairs, renovations, equipment replacements, and full weekly service calls which maximize the life, functionality, and beauty of the vessel and the equipment.
What does “full-service pool maintenance” actually mean?
Our weekly service is the most robust in the area. In addition to all the basics (checking and adding chemicals, full equipment checks and maintenance, skimming, vacuuming, tile brushing, blowing off decks, etc.), our highly trained team also proactively identify minor repairs and address them as part of our routine service calls. We pride ourselves on extending the life of the pool’s equipment and the vessel itself by providing attentive, consistent care and by using the highest quality chemicals (many of which are not available from retail providers).
Do you renovate pools?
Yes. our company is the premier pool builder in the area which means we have in-house capabilities to renovate and make major changes as you desire. We also install new / upgraded equipment like heaters, chillers, automation systems, etc.
I heard you have waitlist – how much lead time do you need to build a pool?
We work diligently to ensure that everyone can have a pool built to last a lifetime, but (like many established builders) we sometimes have a backlog. The lead time on a pool is a minimum of 6-8 weeks after the initial plan is drawn, primarily due to the permitting process, but the best way to know our real-time capacity is to connect with us. We clearly communicate our timelines and all steps in the process so you’re never left wondering about the status of your pool.
Do you repair pool equipment?
Yes. We repair filters, pumps, electric and gas heaters, chlorinators, salt cells, pool cleaners and cleaner pumps, skimmer baskets, auto-fills, lights, pool covers, hardscaping / decking, etc. Given our status as one of the most respected pool companies in the greater Charlotte area, many of our equipment repairs come with multi-year warranties through B&B Pools. We repair Jandy, Zodiac, Pentair, Hayward, Polaris, and other major brands.
What geographic areas do you cover?
We cover everything in the greater Charlotte area including but not limited to Ballantyne, Davidson, Eastover, Foxcroft, Lake Norman, Montibello, Myers Park and Quail Hollow.